911 Community Crisis Responders Act of 2025

This bill would let the federal health agency fund unarmed mobile crisis teams to handle certain nonviolent 911 calls instead of sending police. States, territories, counties, and Tribal governments could apply for grants to set up these programs. Teams must respond in pairs or more, de-escalate crises, connect people to care, and, when needed, coordinate with health, housing, or social services. These programs must operate independently from police oversight and clearly define which calls they take .

Grant funds could be used to hire and train unarmed responders and 911 call takers; upgrade 911 systems to separate nonviolent calls from those needing police; develop training on de-escalation; coordinate with 988 call centers; and offer multilingual, culturally responsive services. Programs must report every six months on how many 911 calls they handled, who they served, outcomes like ER visits and police involvement, response times, and costs. The bill also bans discrimination in any funded program based on race, color, religion, national origin, sex (including sexual orientation and gender identity), or disability .

Key points:

• Who is affected: States, territories, counties, Tribal governments, 911 call centers, and people facing mental health, disability, or substance use crises who call 911 .
• What changes: Some nonviolent 911 calls can be routed to unarmed crisis teams; 911 systems and staff get training to make that call; programs partner with health and social services; regular data reporting is required; programs are not overseen by police.
• When: Grants would be available if this becomes law, with reports due every six months to the federal government, which then reports to Congress.