Effective Date: 3/9/2026
Congress.wiki ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or interact with Congress.wiki (the "Site").
We collect various types of information from our users:
- Personal Information: When you use certain features of our Site, such as submitting a postcard to your elected official, creating an account, or subscribing to a paid plan, we may collect personal information such as your name, username, email address, postal address, and billing or subscription information. Payment card details are generally collected and processed by our payment processor rather than stored directly by us.
- Automatically Collected Information: We collect information automatically when you interact with the Site. This includes:
- IP addresses
- Browser type
- Device information
- Referral URLs
- Pages you visit on our Site
- Interaction and usage data, such as clicks, taps, navigation paths, session identifiers, feature usage, and submitted search queries
- Diagnostic data, such as crashes, errors, and performance information
We use the information we collect for the following purposes:
- To facilitate the sending of postcards to elected officials.
- To process payments for your purchases.
- To provide personalized summaries of your local representatives.
- To improve and optimize our Site, including the user experience.
- To understand how people use our Site, debug issues, and improve product performance and reliability.
- To communicate with you regarding your orders, updates, or changes to our services.
- To comply with legal obligations and prevent fraudulent transactions.
When you use our AI-powered chat features, we collect and process additional information:
- Conversation Data: We store the messages you send and the AI-generated responses, including session identifiers, timestamps, and the subject you are chatting about (e.g., a specific piece of legislation or elected official).
- Usage Metrics: We record token usage, response times, and tool call counts to monitor performance and manage usage limits.
- Anonymous and Logged-In Usage Tracking: If you are not logged in, we may use your IP address, browser or device identifiers, and similar signals to enforce rate limits, understand product usage, and protect the service. Anonymous usage data may later be associated with your account if you sign in or create an account from the same browser or device.
- Conversation Review and Operations: Authorized personnel and service providers may access limited AI conversation records when reasonably necessary to investigate abuse, enforce limits, debug failures, monitor quality, or improve the service.
- Third-Party AI Providers: Your messages are transmitted to third-party AI model providers (such as OpenAI) to generate responses. These providers process your messages in accordance with their own privacy policies and data processing agreements. We do not share your personal account information with these providers.
- Data Retention: AI conversation data is retained to provide chat history functionality for logged-in users, operate the service, investigate abuse, and improve the product. You may request deletion of your conversation history by contacting us or deleting your account, subject to any records we need to keep for legal, security, fraud-prevention, billing, or operational reasons.
- Sensitive Data Warning: Because AI chat is processed by third-party model providers and may be retained in our systems, you should not submit sensitive personal information, payment card numbers, government-issued identifiers, passwords, secrets, or other highly confidential information through AI chat.
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors who help us run our business, such as PostGrid for postcard printing, Stripe for payment processing and subscription management, PostHog for product analytics and session replay, Sentry for error and performance monitoring, Vercel and AWS for hosting and infrastructure, and AI model providers for generating chat responses. These third parties are only permitted to use your information for specific tasks and are required to keep your information confidential.
- For Legal Reasons: We may disclose your information to comply with legal requirements, such as a court order, or when necessary to protect our rights, your safety, or the safety of others.
We use cookies, local storage, analytics tools, and similar technologies to:
- Remember your preferences and settings.
- Measure how you interact with our Site, including page views, clicks, navigation flows, feature usage, and search behavior.
- Authenticate users and maintain session information.
- Diagnose errors, monitor performance, and improve reliability.
- Better understand the experience of both anonymous and logged-in users over time.
We may use tools such as PostHog for product analytics and session replay and Sentry for error and performance monitoring. Session replay is used to help us debug user experience and product issues. We configure masking or blocking controls for sensitive inputs and certain authentication, account, and billing surfaces, but no masking system is perfect and we cannot guarantee that every sensitive value will always be excluded from diagnostic data. AI chat content may appear in session replay, so you should not submit sensitive information through AI chat.
Some analytics, monitoring, and infrastructure providers may process data in the United States.
You can manage your cookie preferences in your browser settings. Disabling cookies may affect the functionality of our Site, including your ability to log in and maintain an authenticated session.
We take the security of your personal information seriously. We implement appropriate physical, electronic, and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure. While we do our best to protect your information, we cannot guarantee the absolute security of your data.
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, including AI conversation history, subject to certain exceptions (e.g., if we are required to keep it by law).
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional communications by following the unsubscribe instructions in the emails or by contacting us directly.
To exercise any of these rights, please contact us at privacy@congress.wiki.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to read their privacy policies before providing them with your personal information.
Congress.wiki is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Congress.wiki
privacy@congress.wiki