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Requires the Postal Service to notify the Postal Regulatory Commission and the public when it plans service changes that will generally affect the nation. It must request an advisory opinion from the Postal Regulatory Commission a reasonable time before such changes and post a clear public notice in affected retail/postal storefronts (with details, timelines, impacts, public‑meeting information, contact info, and resources) for at least 30 days after the change takes effect.
Amend subsection (a) of 39 U.S.C. 3661 by replacing the initial word "The" with the heading "In General.—"
Amend subsection (b) of 39 U.S.C. 3661 by replacing existing text (and inserting new structure) to add a new paragraph (1) titled "In General." that governs changes in the nature of postal services that will generally affect service on a nationwide or substantially nationwide basis.
When the Postal Service determines there should be a change in the nature of postal services that will generally affect service nationwide or substantially nationwide, it must submit a proposed change to the Postal Regulatory Commission requesting an advisory opinion within a reasonable time prior to the effective date of the change.
On the date the proposed change is submitted to the Postal Regulatory Commission, the Postal Service must post a notice of the change inside affected storefront postal facilities. That notice must remain posted for no fewer than 30 days after the change has gone into effect.
The posted notice required above must include: (i) relevant details of the change; (ii) associated timelines related to implementation; (iii) anticipated impacts on nationwide postal services; (iv) details of any public meetings and opportunities for public comment; (v) contact information for public comment; and (vi) other helpful resources as deemed necessary by the Postal Service.
Who is affected and how:
Postal Service (USPS operations and managers): Must adopt new administrative steps—prepare and send PRC advisory requests, craft and post standardized storefront notices, coordinate public meetings or outreach, and maintain postings for 30 days after changes. These duties may require modest additional staff time, communications resources, and planning. The law does not appropriate funds, so USPS would absorb costs within existing budgets unless separate funding is provided later.
Postal Regulatory Commission (PRC): Will receive requests for advisory opinions more frequently for nationwide-impact changes. The PRC will need to schedule and produce advisory opinions within the timelines implied by a "reasonable time," potentially increasing workload and requiring procedural clarity about how to triage and process requests.
Postal customers and the general public: Gain clearer, standardized advance notice and local storefront information about major service changes, including details on timelines, service impacts, and how to provide input. This improves transparency and makes it easier for individuals, households, and businesses that rely on mail to plan for changes.
Businesses and mail-dependent organizations (retailers, e‑commerce sellers, nonprofit mailers): Stand to benefit from earlier and clearer information about service changes that could affect shipping/receiving schedules, deadlines, or storefront access. They may need to adjust logistics or customer communications in response.
Communities—especially rural and underserved areas—may be more likely to receive local information about changes affecting nearby post offices or retail post office operations, reducing surprise service interruptions. However, the requirement does not itself prevent service reductions or relocations; it only increases notice and PRC consultation.
Potential consequences and uncertainties:
Expand sections to see detailed analysis
INFORM Act of 2025
Referred to the House Committee on Oversight and Government Reform.
Introduced February 12, 2025 by Harriet Hageman · Last progress February 12, 2025
Referred to the House Committee on Oversight and Government Reform.
Introduced in House