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Read twice and referred to the Committee on Veterans' Affairs.
Introduced March 4, 2025 by Daniel Scott Sullivan · Last progress 1 year ago
Requires the Department of Veterans Affairs to make outbound calls about VA services or benefits from a single, recognizable telephone number that displays as the VA on recipients' caller ID, and directs the Veterans Health Administration to maintain at least one call center in each listed time zone to handle appointment and referral issues. The rule must be implemented by January 1, 2026.
The change aims to make VA calls easier for veterans to identify, reduce confusion and potential scam risk, and improve access to appointment and referral support by ensuring regional call center coverage across time zones. No dedicated funding is specified in the text provided.