Streamlining the Solid Start Communications Act

House Votes

This bill updates how the VA reaches out to recently separated veterans in the Solid Start program. Instead of relying only on mail, it allows the VA to use more modern ways to connect—like text messages, virtual chat, and other electronic messages—so veterans can get help and answers faster and in the way they prefer.

Key points:

• Who is affected: Veterans contacted by the VA’s Solid Start program, especially those newly out of service.
• What changes: The VA can use tailored lines of communication, including mail, text, virtual chat, and other electronic messaging, not just mailed letters.
• Why it matters: Reaching veterans through the channels they use every day can make it easier to learn about benefits, health care, and support services early on.
• When: These updates would take effect if the bill becomes law, by changing the VA’s outreach rules in federal law.