Veterans Claims Quality Improvement Act of 2025

Summary

Requires the Department of Veterans Affairs to create employee notification systems so Veterans Benefits Administration staff are alerted when they cause "avoidable deferrals" on claims, studies and reports to identify where Office of General Counsel opinions could improve consistency, and a quality-assurance framework for the Board of Veterans’ Appeals that includes director performance reviews, continued law-student internships, use of technology (including AI) to track errors and trends, and required regulations and reporting within set timeframes.

• Mandates VA notify VBA employees when they cause "avoidable deferrals" on a claim, with required tech and policy changes within one year.
• Orders a one-year study and report identifying where OGC opinions would improve consistency and where OGC has issued inconsistent past opinions.
• Creates a Board quality-assurance program to measure decision quality, track errors, and require correction where practicable.
• Requires biennial performance reviews of the Director of the Board and review before removal or adverse actions.
• Continues and requires administration of a competitive law-student internship program for ABA-accredited first- and second-year students.
• Requires use of technology, including AI, to maintain data and identify trends in Board decision quality.
• Mandates annual reporting to Veterans' Affairs congressional committees on error causes and common reasons for Court remands.
• Directs the Secretary to issue implementing regulations within one year and to establish policies and procedures to support all new requirements.