Airline Obligations to Accommodate Air Travelers with Disabilities Using Wheelchairs

This rulemaking is intended to restore common sense governance while maintaining core accessibility protections for air travelers with disabilities. This rulemaking would address: (1) airlines’ liability when passengers’ wheelchairs or other assistive devices are not timely returned in the condition they were received; (2) frequency of required refresher training of airline employees and contractors; (3) notifications to passengers that check wheelchairs or scooters; and (4) reimbursements of the difference between the fare on a flight a wheelchair or scooter user took, and the fare on a flight that the wheelchair or scooter user would have taken if his or her wheelchair or scooter had been able to fit on the flight.