((a)) ** In general** The Director shall establish within the Division of Real Estate Services of the Bureau the position of Realty Ombudsman, who shall report directly to the Secretary of the Interior.
((b)) ** Functions** The Realty Ombudsman shall—
((1)) ensure that the applicable Bureau offices are meeting the mortgage review and processing deadlines established by ;
((2)) ensure that the applicable Bureau offices comply with the notices required under subsections (a) and (b) of ;
((3)) serve as a liaison to other Federal agencies, including by—
((A)) ensuring the Bureau is responsive to all of the inquiries from the relevant Federal agencies; and
((B)) helping to facilitate communications between the relevant Federal agencies and the Bureau on matters relating to mortgages on Indian land;
((4)) receive inquiries, questions, and complaints directly from Indian Tribes, members of Indian Tribes, and lenders in regard to executed residential leasehold mortgages, business leasehold mortgages, land mortgages, or right-of-way documents; and
((5)) serve as the intermediary between the Indian Tribes, members of Indian Tribes, and lenders and the Bureau in responding to inquiries and questions and resolving complaints.