Cruise Passenger Protection Act of 2025

This bill strengthens protections for people taking cruises that start or end in the United States. It requires clearer, easier-to-read ticket terms before you buy; creates a federal office to handle cruise complaints; and limits forced arbitration so passengers can choose how to resolve disputes after a problem occurs. It also expands safety rules on ships, like better video systems, technology to detect people overboard, more medical staff and training, and clearer crime reporting that’s posted online by cruise line each month. Victims of onboard crimes get a federal point of contact, a summary of their rights, and help finding free, confidential support services. Crew access to passenger rooms must be tracked electronically, and incidents must be reported even if an FBI investigation hasn’t started. The government can fine violators and even block ships from U.S. ports if owners don’t follow the rules or pay penalties (for large ships carrying 250+ passengers with U.S. embarkation or disembarkation) .

Key changes are phased in. For example, the Transportation Department will set standards for a short “key terms” summary that cruise lines must show before terms are binding, then cruise lines must use it 180 days after those standards are set. Some medical and safety upgrades take effect 180 days after the law is enacted. Crime and complaint data must be updated online at least monthly, and an advisory committee will recommend which contract terms must be highlighted for passengers before purchase .

• Who is affected: Passengers on large cruise ships (250+ passengers) that embark or disembark in the U.S.; cruise line owners and operators; crew who interact with passengers .
• What changes:
  • Clear, pre-purchase contract summaries; toll-free complaint hotline; public monthly data on crimes and complaints by cruise line; and limits on forced arbitration and class-action waivers in ticket contracts .
  • Stronger safety standards: longer video retention (at least 1 year after the voyage; some records 5 years), overboard detection tech, tracked crew access to rooms, and mandatory crime-scene and victim support practices .
  • Better medical readiness: enough qualified medical staff, CPR/basic life support training for all crew, AED training, and basic English skills for passenger-facing crew; rules take effect 180 days after enactment .
• Enforcement: Civil and criminal penalties; the government can deny entry or withhold clearance for ships if owners violate rules or don’t pay penalties .