Sponsors (2)
The bill would substantially expand taxpayer access, transparency, and convenience (online status, records, callbacks) but does so at the cost of increased IRS implementation spending and heightened privacy/security and operational‑risk exposure that could offset some benefits.
Taxpayers nationwide gain clearer, real‑time visibility into IRS phone queues and processing delays (including which lines offer callbacks and approximate wait times), letting them choose when to call or file to avoid long holds.
Taxpayers can check individual return and refund status (including estimated delivery dates and method details), reducing uncertainty and helping household financial planning.
Taxpayers (including those living abroad) can request callbacks instead of waiting on hold, reducing time spent on long phone lines and improving service accessibility.
Taxpayers face greater risk of unauthorized access or disclosure of sensitive tax and bank information (including partial/full account numbers and consolidated representative access) if online systems or credentials are compromised.
Taxpayers bear higher costs because building, securing, and operating the required websites, callbacks, and multi‑user platforms will increase IRS implementation and ongoing expenses and could be funded by taxpayers or divert agency funds.
Taxpayers and financial institutions could face increased fraud or security risks if routine publication of detailed operational metrics is exploited or gamed by malicious actors.
Based on analysis of 10 sections of legislative text.
Requires the Treasury Secretary (acting through the IRS) to publish detailed call-center and processing backlog data, provide taxpayers individualized electronic access to the current status of their returns and refunds, and build a web/mobile portal that lets taxpayers view and respond to IRS returns, notices, and letters from the prior six years. The bill also urges the IRS (non-binding) to offer callback options for unanswered calls and requires APIs, embedded tools, automated-call screening, representative access features, focus groups, and an unauthorized-access investigation program with published statistics.
Introduced March 18, 2026 by David Schweikert · Last progress March 18, 2026